Legal
Last updated: 31 March 2026
Privacy Policy
What we collect
When you use Duply, we collect information you share directly — such as your name, preferences, and conversation history with your Dupes. We also collect basic usage data (device type, browser, pages visited) to improve the product.
How we use it
Your data is used to personalise your experience, improve our AI advisors, and communicate service updates with you. We do not sell your personal data to third parties — ever.
Conversation data
Conversations with your Dupes are stored to enable memory and personalisation — the core of what makes Duply useful. You can request deletion of your data at any time by contacting us.
Third-party services
Duply operates on platforms like LINE, WhatsApp, and Facebook Messenger. Your use of those platforms is subject to their own privacy policies. We only receive data from those platforms that is necessary to operate the service.
Contact
For privacy-related requests, email us at privacy@duply.org
Terms of Service
Using Duply
By using Duply, you agree to use it in good faith — not to manipulate, abuse, or attempt to exploit our AI advisors or infrastructure. Duply is provided for personal, non-commercial use unless otherwise agreed.
AI-generated content
Responses from Duply's AI advisors are generated by AI and may not always be accurate, complete, or up to date. Nothing Duply says should be taken as professional financial, legal, medical, or any other form of regulated advice.
Your content
You retain ownership of anything you share with Duply. By using the service, you grant us a limited licence to process that content solely to provide and improve the service.
Changes to the service
Duply is an evolving product. We may update features, pricing, or availability with reasonable notice. Continued use after changes constitutes acceptance.
Termination
We reserve the right to suspend or terminate access to Duply for users who violate these terms or abuse the service, at our discretion.
Disclaimer
Not financial advice
Duply's AI advisors — including Thay, Tawan, Grace, Pei Qi, and others — provide information for educational and informational purposes only. Nothing they say constitutes investment advice, financial planning, or a recommendation to buy or sell any asset. Past analysis does not guarantee future results. Always do your own research and consult a qualified professional before making investment decisions.
AI limitations
AI-generated responses may contain errors, outdated information, or gaps in reasoning. Duply makes no warranties, express or implied, about the accuracy or completeness of any information provided through its advisors.
Limitation of liability
To the fullest extent permitted by law, Duply shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or reliance on any information provided by our AI advisors.
By using Duply, you acknowledge that you have read, understood, and agree to this disclaimer.